Bank of Valletta has informed customers it will be carrying out a scheduled upgrade of its IT system. As a result, some of its services will be interrupted as from Sunday 4th April at 7.00 am up until Monday 5th April at 12.00 pm (noon).
BOV Internet and Mobile Banking will only be available to stop a card and for viewing of accounts (balances and transactions shown will be up to 6.00 am 4th April). All other functions will be unavailable.
Consequently, customers are encouraged to carry out their banking requirements including transfers to their card linked accounts, up until 6.00 am on Sunday 4th April. The Bank also reminded customers that Monday 5th April is a bank holiday and therefore its branches will be closed for business.
During this upgrade customers will be able to continue using their BOV Cards and BOV Pay in the normal manner.
BOV Electronic Points of Sale (EPOS) will be fully functional. Moreover, cash withdrawals, balance enquiries and mobile top-ups will remain available from all BOV ATMs.
Customers may also withdraw cash from non-BOV ATMs including locally and abroad (normal charges apply). The Customer Service Centre will equally remain available for merchant support and reporting of lost or stolen cards and card fraud.
Bank of Valletta apologised for this temporary interruption of services and for any inconvenience this may cause to customers.
Full details are available here.
Two years since its birth, Moneybase features on Microsoft’s Customer Stories
Moneybase has now just been featured on Microsoft’s latest Customer Stories
Finance Minister confirms continuity of food and energy subsidies
Spending on food and energy subsidies as a percentage of the GDP will be at 0.7% in 2025
MHRA congratulates Glenn Micallef on EU role, highlights positive impact on Malta’s tourism and cultural sectors
The lobby group emphasised that Malta’s cultural assets and sports scene are key factors in attracting visitors and fostering economic ...